.. Introduction.rst ================ Introduction ================ **YubiEnterprise Services** enable organizations to procure YubiKeys efficiently, distribute them rapidly, and remotely manage YubiKey strong authentication solutions at scale. These services are the gateway to value-added service offerings. Services include subscribing to keys, customizing keys, and shipping keys to end users. .. note:: This documentation is intended for users of YubiEnterprise Services, and describes how to work with the YubiEnterprise Console and the YubiEnterprise API. For general information about Yubico and YubiKeys, see `Yubico Support `_. .. _overview-label: Subscription Services ====================== **YubiEnterprise Subscription** provides cost-effective and flexible YubiKey procurement and rollout. It simplifies the acquisition and rollout of phishing-resistant authentication, with future-proofed flexibility. Subscribing to YubiKeys provides the following benefits: * **Lower cost to entry**: Get phishing-resistant multi-factor authentication for low prices per user per month (OPEX) with additional entitlements and discounts. * **Flexibility**: Enable user choice to select preferred YubiKeys with the option to upgrade as needs evolve. * **Future-proofed**: Ensure security is always prioritized as your business evolves and you experience employee turnover and/or replace lost or stolen keys. * **Faster rollout**: Quickly deploy and protect your workforce and your brand. Stay connected to security experts via Professional Services, a dedicated Customer Success Manager, and Priority Support. For more information about subscription tiers, see :ref:`modes-of-purchase`. Customization Services ======================== **Customization services** include various types of customization of keys. YubiKeys can for example be pre-programmed for an organization to meet specific needs. For more information, see :ref:`customizations-label`. YubiKeys can also be pre-registered with end user-specific credentials through the *Yubico FIDO Pre-reg* service. For more information, see :ref:`prereg-label`. Delivery Services ================== **YubiEnterprise Delivery** is a cloud-based service providing distribution and logistics for streamlined distribution of YubiKeys to end users' offices or residential addresses. * Ship Yubico products to end users, tracking them through the system with seamless support from Yubico. * Access the services through the YubiEnterprise Console or integrate the services into your IT flows using the `YubiEnterprise public APIs `_. * Place individual shipment requests or upload shipment requests in bulk using CSV files. * Check current inventory levels. * Get immediate information on product and shipping costs and other details relating to purchasing and shipment. * Generate reports on all shipment requests over time for interdepartmental cross-charging. Delivery use case example: * An enterprise or organization purchases a subscription to cover their security key needs over time. * The enterprise or organization then uses the YubiEnterprise Console to ship keys to their end users as required. * Alternatively, shipment requests are generated through an integration using the YubiEnterprise public APIs. * Some keys might be shipped to head office or branch offices for distribution in person, others will be shipped to the home addresses of employees working remotely. * To help perform these tasks, the YubiEnterprise account owner assigns privileges (roles) to others in their organization so they can also use YubiEnterprise Delivery to request shipments. Access and Login ================= To access the YubiEnterprise Console and work with the YubiEnterprise API, your organization must first be set up and your account must be activated through a first-time log in as described in :ref:`onboarding`. When your account has been activated you can log in to the Console as described in :ref:`login`. ------------------------------------- To file a support ticket for YubiEnterprise Delivery, click `Support `_.