.. single-req.rst


.. _shipping-single-label:

=============================================
Using the Console to Ship to a Single Address
=============================================

The information in :ref:`requesting-shipment-label` applies to this method.

.. Note:: When creating a single shipment request, the product list is filtered by the partner selected. In other words, selecting a channel partner determines which products are available for shipment and the quantities thereof.  To send a YubiKey from inventory purchased through a channel partner, ensure that you have selected the correct channel partner so that you can select the correct inventory.


Procedure
=========

To use the Console to request shipping of keys from your inventory to one address,

:Step 1: Click **Create shipment request**. The **New shipping request** popup appears. Select the tab on the left, **Single shipment**.

         .. image:: graphics/channel-partner-id-field.png

         If your company has only purchased YubiKeys directly from Yubico, from the **Channel partner name** dropdown, select *Yubico (Direct sale)*, and the **Channel Partner ID** field shows *1*. To use inventory purchased indirectly, i.e., through a channel partner, select the appropriate name from the **Channel partner name** dropdown, and the ID in the **Channel Partner ID** field changes correspondingly. For more information, see :ref:`chan-part-label`.

:Step 2: Fill in the address fields using United States Postal Service (USPS) address formats (for information on why this saves time, see :ref:`troubleshooting-label`). The limits on the various fields are shown in :ref:`csv-col-headings-label`.

:Step 3: For the **Delivery Type** dropdown, select one of the two shipment types, **Normal** or **Expedited**. Your selection determines the shipping fee, which is calculated after you complete the shipping request.

:Step 4: Select the stock (inventory) that you are drawing on from the **From stock** dropdown list by clicking on the list, then on the appropriate checkbox(es. Multiple selections simultaneously are possible).

         .. include:: /includes/channel-partners.rst

         For a complete list and explanations of the options, see :ref:`inventory-options-label`. In the screenshot below, the number 4 on the right in the **From stock** field shows that 4 inventories were selected - those shown below the field. (The field itself is too short to name more than one of them; the three dots following in the field indicate that further selections were made).

         .. image:: graphics/from-stock-field-of-fields.png

         If you select an inventory, but do not fill in any of the product fields, no shipment request is created.

:Step 5: As soon as you have selected the stock and clicked in the **Shipping quantity** field for a key, any quantities you previously entered in that field are displayed.

         .. image:: graphics/from-stock-quantities.png

         Enter the desired quantities in the appropriate fields.

:Step 6: Click **Create shipment request**. The **Shipment confirmation** popup appears:

         .. image:: graphics/shipment-confirmation.png

         Click **Confirm**. If all went well, you are notified that your request was accepted:

         .. image:: graphics/request-accepted.png


.. include:: includes/ship-req-fields.rst


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To file a support ticket for YubiEnterprise Delivery, click `Support <https://www.yubico.com/products/yubienterprise/contact-support/>`_.