Delivery Policies

Each organization has business rules applying to delivery policies. Some organizations have rules that are unique to that organization.

These rules specify which combinations of parameters are allowed for the given organization. These business rules are therefore fundamental to determining whether a shipment request can succeed. Business rules are applied before undeliverability and similar such issues are determined.

Post Office Box as Destination

Post Office boxes (PO Boxes) are acceptable for shipment requests for US destinations; however, this is not true for destinations outside the United States.

Although the system can deliver to Post Office (PO) Boxes within the United States, delivery to PO Boxes (or the equivalent) elsewhere in the world is unlikely to succeed.

Key Quantities

Each destination country has a maximum number of keys per shipment request.

500 Keys

Up to 500 keys per shipment request can be shipped to the following countries:

  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • Croatia
  • Cyprus
  • Czechia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • UK
  • USA

Single Keys

No more than one (1) key per shipment request can be shipped to the following countries, and expedited shipping to these countries is not available. If the expedited option is selected, the shipment request will default to normal (standard) shipping.

  • Australia
  • New Zealand
  • Philippines
  • Indonesia
  • Singapore
  • Japan
  • Thailand
  • Saudi Arabia
  • Taiwan
  • UAE
  • Mexico
  • Israel
  • Chile
  • Hong Kong
  • India

For bulk shipment to these countries, contact YubiEnterprise Delivery Support.


To file a support ticket with Yubico, click Support.