Shipping to a Single Address (Console)¶
The information in Requesting Shipment: Introduction applies to shipping to a single address using the console.
When requesting shipment, distinguish between inventory purchased directly from Yubico and inventory purchased from Yubico’s channel partners, because inventory is sorted according to the source from which it was purchased. The Dashboard shows your total inventory of any given product, combining quantities purchased from all sources: both directly from Yubico and indirectly through channel partners (if applicable). To find out what is in which inventory, check your POs.
The source of a purchase order (PO) is always referred to as a channel partner, even if it was a direct purchase, in which case the Channel partner ID (or
channelpartner_id) will be
To find out what the channel partner ID is:
|The name and ID of the channel partner are shown on the purchase order detail page, accessible by clicking the ID of the PO on the Purchase orders page.|
|DURING creation of shipment request:|
|When selecting the Channel partner name on the Single shipment tab (accessed by clicking Create shipment request), the Channel partner ID populates automatically.|
|AFTER shipment:||The Channel partner ID is shown on the shipment request detail page, accessible by clicking the ID of the shipment request on the Shipments tab.|
Although the system can deliver to Post Office (PO) Boxes within the United States, delivery to PO Boxes (or the equivalent) elsewhere in the world is unlikely to succeed.
To use the Console to request shipping of keys from your inventory to one address,
Click Create shipment request. The New shipping request popup appears. Select the tab on the left, Single shipment.
For the Delivery Type dropdown, select one of the two shipment types, Normal or Expedited. Your selection determines the shipping fee, which is calculated after you complete the shipping request.
Select the inventory that you are drawing on in the From stock dropdown list by clicking on the list, then on the appropriate checkbox(es. Multiple selections simultaneously are possible.
For a complete list and explanations of the options, see Inventory Types. In the screenshot below, the number
If you select an inventory, but do not fill in any of the product fields, no shipment request is created.
As soon as you have selected the stock and clicked in the Shipping quantity field for a key, any quantities you previously entered in that field are displayed.
Enter the desired quantities in the appropriate fields.
Click Create shipment request. The Shipment confirmation popup appears:
Click Confirm. If all went well, you are notified that your request was accepted:
Shipment Request Fields¶
In the table below, all fields not marked as mandatory are optional. The Limit column displays the maximum number of alphanumeric characters permitted per field/table cell.
Console: Field Label
CSV: Column Heading
|Mandatory. Country code from available_countries.csv||2|
||Mandatory if name of recipient is not provided||20|
|Name of recipient. Mandatory if company name not given||15|
|Recipient’s family name. Mandatory if company name not given||20|
|Mandatory. First line of address||60|
|Mandatory if address not deliverable without (e.g. suite #)||60|
|Not supported for expedited/rush orders||60|
|City||Mandatory. City, town, or township||60|
Mandatory for US and Canada, and also mandatory if
address is not deliverable without. (See footnote A)
Abbreviations OR full names
|Zipcode or postal code||50|
|Email address of recipient||40|
|Telephone number of recipient||40|
Type of shipping, Normal (1) or Expedited (2).
Integers (mandatory for API) OR words
Mandatory. If inventory was purchased directly from
Yubico, enter “1”; otherwise enter the ChannelPartnerID
|Security Key NFC by Yubico||Number of keys to be shipped||3|
|Yubikey 5 NFC||Number of keys to be shipped||3|
|YubiKey 5 Nano||Number of keys to be shipped||3|
|YubiKey 5C||Number of keys to be shipped||3|
|YubiKey 5C Nano||Number of keys to be shipped||3|
|YubiKey 5Ci||Number of keys to be shipped||3|
|YubiKey FIPS||Number of keys to be shipped||3|
|YubiKey Nano FIPS||Number of keys to be shipped||3|
|YubiKey C FIPS||Number of keys to be shipped||3|
|YubiKey C Nano FIPS||Number of keys to be shipped||3|
Footnote A: To find out if an address is deliverable, make a shipment request and see what status code or message it gets. Deliverability is determined by our shipping partners, and it is their codes and messages we display when it comes to questions of deliverability. For a fuller explanation, see Troubleshooting.
To file a support ticket for YubiEnterprise Delivery, click Support.