Using the Console to Ship to a Single Address

The information in Requesting Shipment applies to this method.

Note

When creating a single shipment request, the product list is filtered by the partner selected. In other words, selecting a channel partner determines which products are available for shipment and the quantities thereof. To send a YubiKey from inventory purchased through a channel partner, ensure that you have selected the correct channel partner so that you can select the correct inventory.

Procedure

To use the Console to request shipping of keys from your inventory to one address,

Step 1:

Click Create shipment request. The New shipping request popup appears. Select the tab on the left, Single shipment.

_images/channel-partner-id-field.png

If your company has only purchased YubiKeys directly from Yubico, from the Channel partner name dropdown, select Yubico (Direct sale), and the Channel Partner ID field shows 1. To use inventory purchased indirectly, i.e., through a channel partner, select the appropriate name from the Channel partner name dropdown, and the ID in the Channel Partner ID field changes correspondingly. For more information, see Channel Partners.

Step 2:

Fill in the address fields using United States Postal Service (USPS) address formats (for information on why this saves time, see Troubleshooting). The limits on the various fields are shown in Shipment Request Fields.

Step 3:

For the Delivery Type dropdown, select one of the two shipment types, Normal or Expedited. Your selection determines the shipping fee, which is calculated after you complete the shipping request.

Step 4:

Select the stock (inventory) that you are drawing on from the From stock dropdown list by clicking on the list, then on the appropriate checkbox(es. Multiple selections simultaneously are possible).

For a complete list and explanations of the options, see Inventory Types. In the screenshot below, the number 4 on the right in the From stock field shows that 4 inventories were selected - those shown below the field. (The field itself is too short to name more than one of them; the three dots following in the field indicate that further selections were made).

_images/from-stock-field-of-fields.png

If you select an inventory, but do not fill in any of the product fields, no shipment request is created.

Step 5:

As soon as you have selected the stock and clicked in the Shipping quantity field for a key, any quantities you previously entered in that field are displayed.

_images/from-stock-quantities.png

Enter the desired quantities in the appropriate fields.

Step 6:

Click Create shipment request. The Shipment confirmation popup appears:

_images/shipment-confirmation.png

Click Confirm. If all went well, you are notified that your request was accepted:

_images/request-accepted.png

Shipment Request Fields

In the table below, all fields not marked as mandatory are optional. The Limit column displays the maximum number of alphanumeric characters permitted per field/table cell.

Shipment Request Fields
Console: Field Label
CSV: Column Heading
API
Description Limit
Country code
country_code_2
Mandatory. Country code from available_countries.csv 2
Company recipient Mandatory if name of recipient is not provided 20
First name
recipient_firstname
Name of recipient. Mandatory if company name not given 15
Last name
recipient_lastname
Recipient’s family name. Mandatory if company name not given 20
Address 1
street_line1
Mandatory. First line of address 60
Address 2
street_line2
Mandatory if address not deliverable without (e.g. suite #) 60
Address 3
street_line3
Not supported for expedited/rush orders 60
City Mandatory. City, town, or township 60
Region/State
Mandatory for US and Canada, and also mandatory if
address is not deliverable without. (See footnote A)
Abbreviations OR full names
50
Postcode
postal_code
Zipcode or postal code 50
RecipientEmail
recipient_email
Email address of recipient 40
RecipientTelephone
recipient_telephone
Telephone number of recipient 40
DeliveryType
delivery_type
Type of shipping, Normal (1) or Expedited (2).
Integers (mandatory for API) OR words
InventoryType Mandatory. See Step 4 in procedure below.
ChannelPartnerId
channel_partner_ID
Mandatory. If inventory was purchased directly from
Yubico, enter “1”; otherwise enter the ChannelPartnerID
shown on the PO, as described in Channel Partners
3
Security Key NFC by Yubico Number of keys to be shipped 3
Yubikey 5 NFC Number of keys to be shipped 3
YubiKey 5 Nano Number of keys to be shipped 3
YubiKey 5C Number of keys to be shipped 3
YubiKey 5C Nano Number of keys to be shipped 3
YubiKey 5Ci Number of keys to be shipped 3
YubiKey 5 Bio Number of keys to be shipped 3
YubiKey 5C Bio Number of keys to be shipped 3
YubiKey Lite Bio Number of keys to be shipped 3
YubiKey Lite C Bio Number of keys to be shipped 3
YubiKey FIPS Number of keys to be shipped 3
YubiKey Nano FIPS Number of keys to be shipped 3
YubiKey C FIPS Number of keys to be shipped 3
YubiKey C Nano FIPS Number of keys to be shipped 3

Footnote A: To find out if an address is deliverable, make a shipment request and see what status code or message it gets. Deliverability is determined by our shipping partners, and it is their codes and messages we display when it comes to questions of deliverability. For a fuller explanation, see Troubleshooting.


To file a support ticket for YubiEnterprise Delivery, click Support.