Introduction

YubiEnterprise Services enable organizations to procure YubiKeys efficiently, distribute them rapidly, and remotely manage YubiKey strong authentication solutions at scale. These services are the gateway to value-added service offerings. Services include subscribing to keys, customizing keys, and shipping keys to end users.

Note

This documentation is intended for users of YubiEnterprise Services, and describes how to work with the YubiEnterprise Console and the YubiEnterprise API. For general information about Yubico and YubiKeys, see Yubico Support.

Subscription Services

YubiEnterprise Subscription provides cost-effective and flexible YubiKey procurement and rollout. It simplifies the acquisition and rollout of phishing-resistant authentication, with future-proofed flexibility.

Subscribing to YubiKeys provides the following benefits:

  • Lower cost to entry: Get phishing-resistant multi-factor authentication for low prices per user per month (OPEX) with additional entitlements and discounts.
  • Flexibility: Enable user choice to select preferred YubiKeys with the option to upgrade as needs evolve.
  • Future-proofed: Ensure security is always prioritized as your business evolves and you experience employee turnover and/or replace lost or stolen keys.
  • Faster rollout: Quickly deploy and protect your workforce and your brand. Stay connected to security experts via Professional Services, a dedicated Customer Success Manager, and Priority Support.

Subscription use case examples:

  • Connecting to an IDP or Authenticating only to FIDO-enabled sites: Choose Base Tier (FIDO-only) Security Key Series.
  • Securing both legacy and modern apps and/or services: Choose Advanced Tier (Multi-protocol) YubiKey 5 Series.
  • Achieving compliance (for example FIPS): Choose Compliance Tier (Certified) YubiKey 5 FIPS Series.

For more information about subscription tiers, see Modes of Purchase.

Customization Services

Customization services include various types of customization of keys. YubiKeys can for example be pre-programmed for an organization to meet specific needs. For more information, see Customizations. YubiKeys can also be pre-registered with end user-specific credentials through the Yubico FIDO Pre-reg service. For more information, see Shipping Pre-registered Keys.

Delivery Services

YubiEnterprise Delivery is a cloud-based service providing distribution and logistics for streamlined distribution of YubiKeys to end users’ offices or residential addresses.

  • Ship Yubico products to end users, tracking them through the system with seamless support from Yubico.
  • Access the services through the YubiEnterprise Console or integrate the services into your IT flows using the YubiEnterprise public APIs.
  • Place individual shipment requests or upload shipment requests in bulk using CSV files.
  • Check current inventory levels.
  • Get immediate information on product and shipping costs and other details relating to purchasing and shipment.
  • Generate reports on all shipment requests over time for interdepartmental cross-charging.

Delivery use case example:

  • An enterprise or organization purchases a subscription to cover their security key needs over time.
  • The enterprise or organization then uses the YubiEnterprise Console to ship keys to their end users as required.
  • Alternatively, shipment requests are generated through an integration using the YubiEnterprise public APIs.
  • Some keys might be shipped to head office or branch offices for distribution in person, others will be shipped to the home addresses of employees working remotely.
  • To help perform these tasks, the YubiEnterprise account owner assigns privileges (roles) to others in their organization so they can also use YubiEnterprise Delivery to request shipments.

Access and Login

To access the YubiEnterprise Console and work with the YubiEnterprise API, your organization must first be set up and your account must be activated through a first-time log in as described in Onboarding. When your account has been activated you can log in to the Console as described in Logging in.

To file a support ticket for YubiEnterprise Delivery, click Support.